Automotive Service Technician

Location

GTA, (ON)

Position: Automotive Service Technician

The Company

Located in the GTA and servicing Ontario for over 74 years our client is a well-established company specializes in automotive services. They offer installation, removal and maintenance services of hoists, lifts, and compressors for name brands such as Rotary, Snap-On, Wheeltronic, Hoffmann and more.

Position Summary

• Perform installation and machine maintenance including diagnosis, repairs, troubleshooting at customer sites.

• Support service calls to customer sites to correct problems involving company products, diagnoses and corrects problems, and performs related duties to customer satisfaction.

• Diagnose problems and come up with creative solutions to more chronic and complex issues.

• Maintains daily communications with customers ensuring resolution and proper follow-up with complex issues in a timely manner.

• Keeps up to date with administrative responsibilities such as customer service logs and internal service records.

• Assists with mentoring less experienced Service Technicians developing their skill/knowledge through advice, coaching, and training opportunities.

Skills and Knowledge

• Must have previous hydraulic and pneumatic experience for at least 2 years

• Experience in repairing Hoists and Compressors

• Strong Customer Service Skills

• Excellent written and communication skills

• Equivalent combination of technical education and work experience

• Licensed Millwright or Journeyman preferred

Working Environment

• Position requires travel

• Opportunities for personal and professional growth in your field of expertise

• Company vehicle or equivalent

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